These Terms of Use ("Terms") are a contract between you and DMAP Labs, Inc. ("Vibecar," "we," "us," or "our") and govern your access to and use of the Vibecar website and related services, including any AI-enabled vehicle-shopping features (collectively, the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms. Your personal information is handled as described in our Privacy Policy. If you do not agree to these Terms, do not use the Service.
Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection, privacy, credit, or other laws.
1. The Service
Vibecar provides an AI-enabled vehicle-shopping service that helps you search vehicle listings, identify potential dealers, communicate vehicle preferences, request pricing and availability, and organize information in a deal room.
The Service is an information and communications tool. Any vehicle purchase, lease, financing, trade-in, warranty, add-on product, delivery arrangement, or other transaction is solely between you and the applicable dealer, lender, or other third party. Vibecar is not a party to those transactions and does not itself buy, sell, lease, finance, inspect, repair, or warrant vehicles.
The Service may use automated systems and AI to generate messages, summaries, rankings, suggestions, and other outputs. AI-generated outputs may be incomplete, inaccurate, or outdated and should be verified before you rely on them.
2. Eligibility
You must be at least 18 years old, be a resident of the United States, be located in the United States when using the Service, and have legal capacity to enter into these Terms. You may use the Service only for your own personal, non-commercial vehicle shopping unless Vibecar separately authorizes another use in writing.
3. Your Account
You sign in using your mobile phone number, which we verify by text message or another authentication method we support. You must provide accurate, current contact information, and the mobile number you provide must be one you are authorized to use.
You are responsible for maintaining control of your phone number, device, and account credentials and for activity under your account, except to the extent caused by Vibecar's breach of these Terms or failure to use reasonable security measures. You must promptly notify us if you believe your account, phone number, or device has been compromised.
4. Electronic Communications and Text Messages
By providing your mobile number, you authorize Vibecar to send authentication, security, account, and deal-related text messages to that number. Message and data rates may apply. Message frequency varies. Consent to marketing text messages is not required to use the Service or to purchase a vehicle.
You may opt out of text messages covered by your consent by replying STOP, or by contacting us. After an opt-out, we may send a one-time confirmation message and may still send authentication or security codes that you specifically request. Opting out of Vibecar messages does not opt you out of messages from dealers or other third parties; you must contact those parties directly.
You consent to receive Service-related communications electronically, including emails, texts, in-app notices, and notices posted through the Service. Where legally required for consumer disclosures, we will obtain your affirmative consent to receive electronic records and will provide information about your right to withdraw consent, request paper copies, update contact information, and the hardware and software needed to access electronic records.
5. Authorization to Communicate With Dealers
When you use a vehicle-shopping feature, you authorize Vibecar and its AI agent to contact dealers and exchange messages in connection with the vehicles, preferences, timing, and other information you provide. This authorization is limited to requesting and relaying information, including pricing, availability, fees, incentives, trade-in discussions, and dealer responses.
The AI agent is a software tool, not your legal agent, fiduciary, financial adviser, or attorney. The AI agent has no authority to accept an offer, agree to purchase or lease terms, submit a credit application, authorize a credit check, make a deposit, purchase an add-on product, sign documents, schedule a binding commitment, or create any legal obligation for you unless you separately and expressly approve that specific action.
You may stop future Vibecar-initiated dealer outreach for a search by closing the search or contacting us. Dealers that already received your information may continue to contact you directly, subject to their own policies and applicable law.
Vibecar may disclose to dealers and other third parties that communications are generated or assisted by an AI agent. Vibecar will not intentionally cause the AI agent to impersonate a human or claim authority beyond the authorization described in these Terms.
6. Dealer Information, Pricing, and No Guarantee of Outcomes
We work to surface useful pricing, availability, and dealer information, but we do not guarantee any particular price, discount, savings, availability, response, appointment, financing term, trade-in value, delivery term, or that a dealer will honor any quote.
Dealer quotes, pricing, availability, incentives, taxes, title and registration charges, government fees, dealer documentation fees, add-ons, trade-in values, financing terms, delivery terms, vehicle details, and dealer policies are provided by dealers or other third parties and may change without notice. Unless expressly stated, prices shown through the Service may not include taxes, title, registration, government fees, dealer fees, optional products, or charges imposed by a dealer.
A vehicle purchase, lease, financing arrangement, trade-in, or other transaction is not final until you review and sign final documents with the applicable dealer, lender, or other third party. Final transaction documents control over information shown through the Service.
7. Acceptable Use
You may not misuse the Service, including by providing false, misleading, or unauthorized information; impersonating any person or entity; using the Service for unlawful, fraudulent, abusive, harassing, or discriminatory purposes; interfering with or attempting to disrupt the Service; reverse engineering or scraping the Service; accessing the Service through automated means without our permission; attempting to bypass security or usage limits; or using the Service to send spam or unauthorized communications.
You are responsible for the accuracy of vehicle preferences, trade-in details, financing preferences, contact information, and other information you provide. Please do not submit sensitive information, such as government identifiers, financial account numbers, health information, or precise location information, unless a feature expressly requests it and explains why it is needed.
8. Dealer Interactions and Vehicle Condition
Dealers, lenders, warranty providers, delivery providers, inspection services, and other third parties are independent from Vibecar. We do not control them and are not responsible for their conduct, communications, vehicles, offers, add-on products, fees, financing terms, warranties, delivery, repairs, or any transaction you enter into with them.
Vibecar does not inspect vehicles, verify vehicle condition, guarantee title status, verify mileage, check recalls, validate accident history, confirm emissions compliance, confirm warranty coverage, or provide mechanical, legal, tax, insurance, credit, or financial advice. You should inspect the vehicle, review the dealer's disclosures, review any Buyers Guide or warranty documents, confirm fees and taxes, and verify all transaction terms before signing.
9. Financing, Credit, Trade-In, and Professional Advice
Vibecar is not a lender, credit-reporting agency, credit-repair organization, financial adviser, tax adviser, insurance adviser, mechanic, or attorney. Vibecar does not make credit decisions, guarantee financing, or determine whether you qualify for any loan, lease, incentive, rebate, or offer.
Any monthly payment, APR, down payment, trade-in, incentive, rebate, tax, fee, or financing information shown through the Service is an estimate unless provided in final form by a dealer or lender. You are responsible for reviewing all dealer, lender, and other third-party disclosures before entering into any transaction.
If you provide a self-reported credit range or financing preference, Vibecar may use that information to help operate the Service and tailor communications. Vibecar will not disclose your self-reported credit range to dealers unless you specifically direct us to do so or a feature clearly states that it will be shared.
10. AI-Generated Outputs and Recommendations
The Service may generate summaries, recommendations, dealer messages, rankings, comparisons, price analyses, savings estimates, and other AI-assisted outputs. These outputs may be based on information you provide, third-party listings, dealer responses, historical data, or automated inferences.
AI-generated outputs may be incomplete, inaccurate, outdated, or not appropriate for your situation. You should independently verify important information, including price, availability, incentives, fees, financing terms, trade-in value, vehicle condition, dealer reputation, and final transaction documents.
11. Compensation, Rankings, and Availability of Offers
The Service is currently free for consumers to use. We do not currently receive compensation from dealers for placement, ranking, or negotiation outcomes, and no dealer payment currently determines which dealers your AI agent contacts or how their offers are presented to you.
Vibecar may receive compensation from referral partners, advertising partners, data partners, lenders, or other commercial partners. If we begin receiving compensation that affects which dealers, listings, or offers are available through the Service or how they are presented, we will disclose that before it takes effect and obtain your consent where required by law.
We may display sponsored, promoted, partner, or otherwise compensated results, and we will disclose material paid placements or other material relationships where required by law. You should evaluate dealer offers independently and should not assume that a displayed dealer, listing, or offer is the best or only option available to you.
12. Your Content, Feedback, and License
You retain ownership of information, preferences, messages, feedback, and other content you submit to the Service ("User Content"). You grant Vibecar a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, use, and create operational outputs from User Content to operate, provide, secure, support, analyze, and improve the Service; communicate with dealers at your direction; prevent fraud or abuse; and comply with law.
This license does not change our obligations under the Privacy Policy. If you provide feedback, suggestions, or ideas, you grant Vibecar the right to use them without restriction or compensation to you.
13. Intellectual Property
The Service, including its software, design, content, AI systems, trademarks, logos, and other materials, is owned by Vibecar or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal vehicle-shopping purpose.
Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Service or any part of it.
14. Disclaimers
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Vibecar disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, secure, error-free, available at any particular time, or that any information, AI-generated output, dealer communication, vehicle detail, pricing, availability, incentive, financing estimate, trade-in estimate, or other content is accurate, complete, or current. Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.
15. Limitation of Liability
To the maximum extent permitted by law, Vibecar and its officers, directors, employees, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for lost data, lost goodwill, lost business opportunity, or the cost of substitute services, even if we have been advised of the possibility of those damages.
To the maximum extent permitted by law, Vibecar's total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid Vibecar for the Service in the 12 months before the event giving rise to the claim, or (b) $100.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or any non-waivable statutory rights.
16. Indemnification
You agree to indemnify, defend, and hold harmless Vibecar and its officers, directors, employees, agents, affiliates, licensors, and service providers from third-party claims, damages, liabilities, losses, and expenses, including reasonable attorneys' fees, arising from your knowingly false or misleading information, unlawful use of the Service, violation of these Terms, infringement or misuse of third-party rights, or unauthorized instructions you provide to the AI agent, except to the extent the claim arises from Vibecar's negligence, willful misconduct, or violation of law.
We will provide reasonable notice of any indemnified claim, allow you to participate in the defense where appropriate, and not settle a claim in a way that imposes non-monetary obligations on you without your consent, except where permitted by law.
17. Termination
We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms, created risk or possible legal exposure for Vibecar or others, misused the Service, or if we discontinue all or part of the Service. You may stop using the Service at any time.
Upon termination, your right to use the Service ends. We may cancel active searches and stop future AI-agent outreach. Dealers that already received your information may continue to contact you directly, subject to their own policies and applicable law. Sections relating to intellectual property, user content licenses, disclaimers, limitations of liability, indemnification, dispute resolution, governing law, and any provisions that by their nature should survive will survive termination.
18. Dispute Resolution; Arbitration; Class-Action Waiver
Please read this section carefully. It requires most disputes to be resolved by binding individual arbitration and limits the manner in which you and Vibecar can seek relief from each other, unless you opt out as described below or an exception applies.
Informal resolution. Before filing a claim, you and Vibecar agree to try to resolve the dispute informally. The party raising the dispute must send written notice describing the claim and requested relief. Vibecar will send notices to the email address or phone number associated with your account; you may send notices to legal@dmaplabs.com. The parties will have 30 days after notice is received to try to resolve the dispute.
Arbitration agreement. If the dispute is not resolved informally, either party may elect to resolve the dispute through final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except as modified by these Terms. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator will have exclusive authority to resolve disputes about arbitrability, except that a court will decide disputes about the class-action waiver or requests for public injunctive relief to the extent required by law.
Small claims and other exceptions. Either party may bring an individual claim in small claims court if the claim qualifies. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, security, or unauthorized access pending arbitration. If applicable law does not allow a particular claim or request for relief to be arbitrated, that claim or request may proceed in court only to the extent required by law.
Individual proceedings only. You and Vibecar agree that each may bring claims against the other only in an individual capacity and not as a plaintiff, class member, private attorney general, or representative in any class, collective, consolidated, or representative proceeding, except to the extent this waiver is prohibited by applicable law. The arbitrator may award relief only for the individual claim before the arbitrator, except where applicable law requires otherwise.
Arbitration procedures and fees. Arbitration may be conducted by video, phone, written submissions, or in person as permitted by the applicable rules and the arbitrator. Fees will be allocated under the applicable arbitration rules, subject to any limits required by law. If Vibecar initiates arbitration against a consumer, Vibecar will pay the consumer arbitration filing fee to the extent required by the applicable rules or law.
Opt-out. You may opt out of this arbitration agreement and class-action waiver by emailing legal@dmaplabs.com within 30 days after the first date you accept these Terms or within 30 days after Vibecar first adds this arbitration agreement to the Terms. Your opt-out notice must include your name, phone number associated with your account, and a clear statement that you opt out of the arbitration agreement and class-action waiver.
Severability. If any part of this section is found unenforceable, the unenforceable part will be severed to the minimum extent necessary, and the remaining parts will remain in effect. If the class-action waiver is found unenforceable as to a claim, then that claim must proceed in court and not arbitration, unless the parties agree otherwise.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except to the extent your state's non-waivable consumer protection or other laws apply. Subject to Section 18, the state and federal courts located in Delaware will have exclusive jurisdiction for disputes arising out of or relating to these Terms or the Service, unless applicable law gives you the right to bring claims elsewhere.
20. Changes
We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms with a new "Last updated" date and, where appropriate, by providing additional notice through the Service or by electronic communication.
Changes are effective when posted unless we state otherwise. Your continued use of the Service after the effective date means you accept the updated Terms. Where required by law or where a change materially affects dispute-resolution rights, we may ask you to affirmatively accept the updated Terms before continuing to use the Service. Changes will not apply retroactively to claims that arose before the effective date unless permitted by law.
21. Miscellaneous
These Terms, together with any additional terms that apply to a specific feature and the Privacy Policy as it relates to personal information, are the entire agreement between you and Vibecar regarding the Service. If any provision is held unenforceable, the rest remains in effect to the maximum extent permitted by law. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. Vibecar may assign these Terms to an affiliate, successor, or acquirer in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.
Headings are for convenience only and do not affect interpretation. If there is a conflict between these Terms and terms presented for a specific feature, the feature-specific terms control for that feature. Nothing in these Terms creates a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between you and Vibecar.
22. Contact
DMAP Labs, Inc. (Vibecar)
legal@dmaplabs.com